Testimonials

At The GI Unit we want to ensure the highest standard of patient satisfaction through expert care and a friendly and professional service.

We are proud to treat patients from all over the world in our caring, professional, family-oriented clinic based in St John’s Wood, London NW8. Over 97% of inpatients questioned rated our nursing staff as good or excellent for their courtesy, efficiency, care and responsiveness.



A patient's experience at The GI Unit

A Patient visiting The GI Unit

A patient's experience at The GI Unit

A businessman was facing a ten-hour wait for treatment for excruciating abdominal pain when the hospital and its skilled clinical teams came to the rescue.

With no clear indication of when he might be seen, he made a crucial call through the London Urology unit which arranged for consultant surgeon Mr Leye Ajayi and his team to be ready for his arrival.

The patient had severe renal colic but within an hour of his consultation he was in the operating theatre and an hour later in the recovery bay after a successful procedure to remove urinary stones.

He says: “I was in the UK for a week but started getting pain in my abdomen so went to an A&E department at another hospital. I sat for five hours before being seen and, although I was sent me for a CT scan, they said they couldn’t do anything straight away and I had to wait another five hours.

The pain was terrible so I started looking for urologists online and found the hospital website which was impressive. I had a flight to catch the next evening so was eager to get seen as soon as possible and they unit was fantastic, organising an appointment with Mr Ajayi and making sure theatre space was free for an urgent appointment.

I didn’t expect to be seen an into theatre so quickly. I was told the cost and it was worth it. Painless is priceless. Everyone was very helpful and efficient, accommodat-ing my requests and sensitivities, giving me a halal meal option after the operation. I was delighted by this, it was nice.I’m extremely grateful they made space for me and I felt very secure and in good hands. The anaesthetist took extra care with me and painkillers for my recovery meant I had a great night’s sleep.

Mr Ajayi was professional and helpful at all times. In fact, everyone has been professional and accommodating to my needs and I am so pleased with the outcome.

Mr Leye Ajayi MD FRCS (Urol) Consultant Urological Surgeon comments: “The pa-tient was in pain and wanted immediate treatment which were able to facilitate. The staff on St Francis ward and in the theatre were fantastic with a prompt admission at the end of what had been a busy day for them.

Renal colic is a type of pain you get when urinary stones block part of your urinary tract. I was able to discuss treatment options with him and the operation was success-ful.

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Dr John Watson

Dr John Watson

Dr John Watson came in to our urgent care centre Casualty First with what he suspected to be a strangulated hernia. As well as suffering with this he also required a gastroscopy and was referred to one of our GI consultants Mr Romi Navaratnam. Dr Watson was seen the same-day by our consultants and praised the standard of patient rooms, the quality of the food provided and the knowledgeable nurses that were on-hand throughout his treatment.


Tessa

Tessa

Tessa came in to our urgent care centre Casualty First suffering with severe abdominal pain. She was seen immediately and referred to our GI Unit Consultant Mr Romi Navaratnam. Tessa praised the quick diagnosis of a diverticular infection and the attention to detail shown by Mr Navaratnam, always making her feel at ease and never rushed.


Richard

Richard

Richard came to the GI Unit suffering with Crohn’s Disease. He was seen by Crohn’s Disease specialist Dr Deepak Suri and praised his experience in hospital as “the best I’ve ever had”.

Richard praised Dr Suri’s friendly approach and said he would 100% recommend Dr Suri and The GI Unit to anyone requiring treatment.


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